Vendor profile · research-based, not hands-on tested
Smith.ai Virtual Receptionists
Live, human-staffed 24/7 receptionists billed per call, with many per-call add-ons.
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- Type
- Live humans
- Billing
- Per call
- Live human backup
- Yes (fully live)
- HIPAA / BAA
- Not stated on pricing page
- Trial
- 30-day money-back guarantee (up to $1,000)
- Contract
- Month-to-month; 10% off for 12 months
- Integrations listed
- HubSpot, Salesforce, Clio, Zapier, Calendly, Acuity, LawPay
- Website
- smith.ai
Published plans
| Plan | Price | Included | Overage |
|---|---|---|---|
| Starter | $300/mo | 30 calls | $11.50 per call |
| Basic | $810/mo | 90 calls | $10.50 per call |
| Pro | $2,100/mo | 300 calls | $8.50 per call |
Source: smith.ai/pricing, checked Oct 21, 2026
Estimated monthly cost
- 50 calls/month (3-min average): $530 on Starter
- 100 calls/month (3-min average): $915 on Basic
- 200 calls/month (3-min average): $1,965 on Basic
Computed by us from the plans above. See the pricing index for assumptions.
Key terms from the vendor's page
- Lead screening, qualification and intake (5 short questions) included.
- Per-call add-ons include appointment booking ($1.50), conflict checks ($0.50), recording and transcription ($0.25) and a dedicated Spanish line ($1.00).
- No charge for spam when forwarded lines pass caller ID.
What we have not done
We have not tested Smith.ai Virtual Receptionists hands-on, and this page contains no ratings or user reviews. If we test it, the page will say so and link the test log. Confirm current pricing and terms with the vendor before buying.
Last updated Oct 21, 2026. Found an error? Tell us and we will correct it.